dab67 Banking: Deposits, Withdrawals and Your Account Balance
Your dab67 account runs on bKash, Rocket and Upay — the same wallets you already use every day. Open the banking section from your account dashboard to see the deposit and withdrawal routes available in your region, subject to local law and eligible areas.
Adding funds starts from the deposit counter inside your signed-in account. We support bKash, Rocket and Upay as the primary local routes, so you are not moving money through an unfamiliar channel. Once you select a wallet, the screen shows the exact reference details and amount fields to fill in — follow what is displayed there rather than any external instruction. Your balance updates once the wallet confirms the transfer on its end. If the counter shows a minimum amount, that figure is the one to follow; we do not publish a separate floor outside the account area.
Open the deposit counter
Log in and go to the banking section of your account. The deposit tab is the first option shown.
Choose your local wallet
Select bKash, Rocket or Upay from the method list. The screen updates to show the reference details for that wallet.
Enter the amount and confirm
Type the amount you want to add, check the reference shown, then confirm inside your wallet app as prompted.
Balance reflects the transfer
Once your wallet sends the confirmation, the amount appears in your dab67 account balance. Check the history tab if you need the timestamp.
TAKE OUT FUNDS
Withdrawing Back to Your Wallet
Withdrawals follow a similar path to deposits but run in reverse — you request the amount from your account balance and nominate the wallet you want it sent to. The withdrawal tab in the banking section lists the methods currently open to your account. Enter the amount, confirm the wallet details match what you registered, and submit the request. We ask you to verify ownership of the receiving wallet before a withdrawal completes; the account screen walks you through the fields required at that point. Keep the wallet number consistent with what you used to deposit, as mismatched details will hold the request for a manual check.
Open the withdrawal tab
From the banking section, select the withdrawal option. The available payout methods for your account are listed there.
Enter amount and wallet details
Type the amount you want to withdraw and confirm the wallet number shown matches your registered method.
Complete the ownership check
Follow the verification fields displayed on screen. These confirm the receiving wallet belongs to your account.
Request submitted
Once confirmed, the request enters the queue. Track its status under the account history tab.
ACCOUNT VERIFICATION
Completing Your Account Identity Check
Before your first withdrawal, your account may prompt an identity check. The fields and documents required are shown directly inside your account area — we do not ask for anything beyond what appears on that screen. This step ties your account to the wallet you use, which protects your balance if you ever need to recover access. Work through each field as it appears; the system will indicate when the check is complete. If a field is unclear, the account support route is available to walk you through it. Do not send identity documents through any channel other than the one shown inside your account — that is the only path we can verify on our end.
Check your account prompt
After logging in, any pending verification step appears as a prompt in the account area. Open it to see which fields are required.
Follow the on-screen fields
Complete only the fields shown. The screen specifies what information is needed; do not submit documents through external channels.
Wallet ownership confirmation
One step links your registered wallet to your account identity. Follow the instructions shown at that point in the flow.
Verification status
The account area updates to show when the check is complete. If a step is pending, the prompt remains visible until resolved.
LOCAL PAYMENT METHODS
Payment Routes on dab67
Your deposit and withdrawal options are drawn from the local wallets most used in Bangladesh. Each method listed below is accessible from the banking section of your account, subject to availability in your region and current account status.
bKash
Bangladesh's most widely used mobile wallet. Select it from the deposit or withdrawal counter and follow the reference details shown on screen.
Rocket
Dutch-Bangla Bank's mobile banking service. Available as both a deposit and withdrawal route from your account banking section.
Upay
UCB's mobile financial service. Listed alongside bKash and Rocket in the payment method selector inside your account.
Bank Transfer
Direct bank transfer is shown as an option for eligible accounts. Check the banking section to see if it is available for your account.
TRANSACTION RECORDS
Matching Your Wallet History to Your Account
Every deposit and withdrawal generates a reference that appears in both your wallet's transaction history and your dab67 account history tab. When the two records match, the transaction is settled. If they show different statuses, the reference number is the key detail to have ready when you contact support.
Reference number
Each transaction carries a unique reference. Copy it from the banking confirmation screen or your wallet's sent-payment record — this is the single most useful detail if you need to follow up.
Status labels
Your account history tab shows labels such as pending, processing and completed. A wallet-side confirmation does not always mean the account side has updated yet; allow time for both to sync.
Account history tab
The history tab inside your account lists every deposit and withdrawal request with its date, amount, method and current status. Filter by date range to find a specific transaction quickly.
Evidence to keep
Screenshot the wallet confirmation and note the reference number before closing the payment screen. If a transaction needs manual review, these two pieces of evidence are what support will ask for first.
ACCOUNT SAFEGUARDS
How We Protect Your Transactions and Account
Your account security rests on a few concrete practices that you can verify yourself. We do not ask for wallet PINs or passwords through any channel — if a message claims to be from dab67 and asks for those details, treat it as fraudulent and report it through the support route in your account.
Domain check
Always confirm you are on dab67 before entering account details. Bookmark the address directly rather than following links in messages, and check the address bar each time you log in.
Identity verification
The account verification step links your identity to your registered wallet. This means only you can request a withdrawal to that wallet, reducing the risk of unauthorised access to your balance.
Wallet ownership
We match withdrawal requests against the wallet registered to your account. Requests to a different number are held for review, which is an intentional safeguard rather than a delay.
Support route
The published support path is inside your signed-in account under the help or contact section. Use that route for any transaction query — it is the only channel where our team can verify your account details securely.
COMMON QUESTIONS
Banking Questions on dab67
These are the questions we see most often about deposits, withdrawals and account checks. If your question is not covered here, the support route inside your account is the next step.
Which wallets can I use to deposit on dab67?
bKash, Rocket and Upay are the local wallet options available in the deposit counter. Open the banking section of your account to see which methods are active for your region and account status.
How do I withdraw my balance back to bKash?
Go to the withdrawal tab in your account banking section, select bKash, enter the amount and confirm the wallet number matches your registered details. The account screen shows each step as you go.
Why is my deposit showing as pending?
A pending status means the wallet confirmation has been received but the account side has not yet updated. Check both your wallet history and the account history tab; if it stays pending, note the reference number and contact support.
What documents are needed for account verification?
The fields and documents required are shown inside your account verification prompt. We only ask for what appears on that screen — do not send documents through any external channel or message.
Is there a minimum deposit amount?
Any minimum is shown inside the deposit counter at the time you make a transaction. We do not publish a separate figure outside the account area, so check the screen when you are ready to deposit.
What should I do if a transaction does not appear in my account history?
Take a screenshot of the wallet confirmation and note the reference number. Then open the support route inside your signed-in account and share those two details — that is what the team needs to locate and resolve the transaction.